Last updated: July 5, 2026

Return Window
You can initiate a return within 30 calendar days from the delivery date shown in the carrier’s tracking record.

Return Eligibility
Regular, non-sale items are eligible for return. Items clearly marked as “Final Sale” on the product page at the time of purchase cannot be returned.
To qualify, items must be unused, in original condition, and returned in the original packaging with all tags attached. Your order number serves as proof of purchase.

Non-Returnable Items
The following are not eligible for return:

  • Items labeled “Final Sale”
  • Items labeled “Clearance”

How to Start a Return
Email info@bossyeshop.it.com and include your order number, the items you wish to return, and the reason. If your return is due to damage, defect, or a wrong item, please attach clear photos.
Do not ship anything back until you receive return instructions from us. Unauthorized returns may be refused. Bossyeshop is not responsible for returns sent without authorization or to the wrong address.

Return Shipping Cost
Bossyeshop covers the return shipping cost on all eligible returns.

  • For items that arrived damaged, defective, or incorrect, we supply a prepaid return label once we confirm the issue.
  • For all other eligible returns, we also cover the return shipping entirely.
    No restocking fees are charged on any return.

Partial Refunds
If a returned item is not in its original, unused condition (for example, customer-damaged, missing parts, or visibly used), we may issue a partial refund. We will inform you of the reason before processing a reduced amount.

Refund Timing
Once your return reaches us, we inspect the items within one business day. Refunds are approved within one business day of completing that inspection.
All refunds go back to the original payment method used at checkout.
Your bank or card issuer may need 5 to 10 additional business days to post the credit to your account.
Because every order enjoys free outbound shipping, no outward shipping charge is refunded.

Pricing Errors
If a product is listed at an erroneous price due to a system error, we reserve the right to cancel the order. You will be notified and fully refunded to your original payment method.

Undeliverable Packages
If a package comes back to us because of an incorrect, incomplete address or because delivery was refused, we’ll contact you to arrange reshipment. Any carrier return fees incurred may be deducted from applicable refunds.

Exchanges
If you’d like to exchange an item, reach out to us. Exchanges are subject to product availability. If the desired replacement is not in stock, we will process a refund instead.